Business Services 



Helping Fortify Your Business!

Information is the lifeblood of most businesses.  At this point, we point out a distinction between data and information -- there's generally an overwhelming amount of data, and never enough information.  Information is data made useful.  Whether that information is in the form of accounting records, customer information files, word processing documents, or the CAD drawings for your latest model turbo-widget, you probably depend on your computer(s) to keep the information safe, organized, and accessible.  Yes, computers can be wonderful things, and networks a godsend... when they work correctly. When they stop, things get ugly.

There's an old saying that computer users are in two groups: 1) those that have had a computer failure, and 2) those that will...

While it seems certain that technology will eventually let you down, there's lots of things that you can do to avoid disaster and minimize inconvenience when the seemingly inevitable happens.  One of the lessons I've learned is "just because you're paranoid doesn't mean they're not out to get you!"  Let our paranoia work for you.  Our systems audit identifies occasions for potential information loss,  the nature of that loss, the relative likelihood of those events, and what you can do to protect yourself.   Armed with that information, our clients can make informed decisions about how to best defend their critical business assets.  Since most small offices don't have a computer wizard on staff to help make things all better, we can be your wizard on call.  In that capacity, we can diagnose and repair many hardware and software problems, recommend and install upgrades that will enhance your computing experience, implement or extend a network, develop a plan to help you take the best possible care of your computer, and even specify or build a new PC.  (Our expertise has limits however, and we currently can support only computers running the Microsoft Windows or Novell NetWare operating systems.)  The cost for these services is reasonable, and while working with computers is a constant learning experience, we make it a point not to learn on your nickel!


The best solutions are dictated by the problems to be solved not by force-fitting whatever parts happen to be on hand.  For both homes and businesses, we have a special love for products that!  We'd like to tell you about a few of those items.

Server Appliances

We offer network server appliances (about the size of a hardcover book) from SnapAppliance that you plug in and push the "on" button.  That's it!  These machines are versatile, small, quiet, energy efficient, affordable, and so reliable that I have yet to see one broken!  Available in sizes from 80 Gigabyte up to 30 TB, these devices can function as standalone file servers, web servers, backup storage, or network attached storage.  All but the smallest support RAID, with hot swappable drives, redundant power supplies, and other enterprise-quality features on the larger models.  The smallest, the The Snap Server™ 1100 is the most popular device in the workgroup market and equally well-suited to small office/home office users.  Powered by SnapOS™ v4, it is available in configurations of 80GB, and 250GB and offers:
  • Installation in minutes with no network downtime
  • Portability – fits easily in a briefcase, on a shelf or on a tabletop
  • Secure, Web-based management for remote administration
  • Centralized management through SNMP Automatic recognition and support of all major network platforms (Windows, NetWare, Macintosh, UNIX, and Linux)
  • Compatible with Windows 2003 Active Directory Service (ADS)
  • No operating system license fees
  • 100Base-TX/10Base-T Ethernet connectivity
  • Includes Symantec PowerQuest DataKeeper backup software
  • SMART disk failure analysis

Download more information by clicking on this Snap 2200 Datasheet link or the Snap 4100 Datasheet link.  This capability requires Adobe Acrobat, which you can get from Adobe's website, or by clicking on the link near the bottom of this page.   Contact us for pricing, or to get information on other SnapAppliance models.


Software is the Rodney Dangerfield of most offices, it gets no respect.  Still, for anyone who honestly evaluates the current software state of the art, the conclusion is inescapable that today's software versions are more capable, easier to use, and more reliable, than those of  the past.   At Castle Creative, we have partner relationships with major software providers, including Microsoft and Computer Associates.   These associations enable us to quickly resolve most issues that affect our clients, and to better understand the capabilities and limitations of respective product offerings. 


The right phone system can make a small business look big, and any business more efficient.    We've been impressed with the Talkswitch products from Centrepoint Technologies.  The Talkswitch works with conventional telephones, including cordless models, and can take advantage of phone company services that will lower your business phone bill.  It also brings you virtually every phone feature you can imagine, including:

  • Voice Mail, with more mail boxes than most people can use)
  • Auto-attendant (up to nine attendants, including time-of-day consideration)
  • Transfers between local extensions and virtual extensions
  • Directs calls based on distinctive ring patterns
  • Programmable from any PC, even remotely (password protected)
  • Paging
  • Hold functions, with music or tone
  • Line and Hunt Groups
  • Intercom
  • Name & Number Caller ID
  • Do Not Disturb
  • Remote call pickup
  • Call parking
  • Fax detection
  • Distinctive ring by extension
  • Optional IP telephony

The smallest systems start with a capacity for two phone company lines and four extensions (plus virtual extensions, all for less than $700), and can be expanded up to 16 lines and 32 extensions.  Contact us to see what configuration is perfect for you!

For more information on the Talkswitch products, you can view or print the following documents simply by clicking on the item you wish to see. This capability requires Adobe Acrobat, which you can get from Adobe's website, or by clicking on the link near the bottom of this page.

Power Protection

When your business depends on electronic equipment, you become acutely aware of just how dependent you are on the reliable flow of electricity coming out of the wall outlet.  The momentary flicker of the air conditioner cycling that causes today's programming changes to disappear, or scrambles your Accounts Receivable; and the lightning-induced surge that barbecues your expensive electronics and toasts your disk drives are all disasters in the making... and preventable.

Recognizing the need for consistent, quality electricity to power your office infrastructure, Castle Creative recommends and represents the products of American Power Conversion (APC), including surge suppression and battery backup for sensitive electronic equipment of all sizes.  Because even a momentary power glitch plays havoc with sensitive electronics, we believe that every computer should be protected with an uninterruptable power supply and surge supression.  As a global leader in power availability solutions, APC sets the standard in its industry for quality, innovation and support.  As an APC Reliability Provider, Castle Creative Services receives training and special tools to assure that our customers get accurate advice and the products that precisely meet their needs.

Download more information about APC's power protection products by clicking on this APC Catalog link.  This capability requires Adobe Acrobat, which you can get from Adobe's website, or by clicking on the link below.

The items above represent only a tiny fraction of what we have available.  At Castle Creative, we maintain fast-ship relationships with numerous vendors representing over 170,000 different items.  It can be a bit overwhelming, so put our expertise to work for you!  Broad industry experience keeps us current regarding other products, as well. If your needs call for something even more unusual, we can get it! This allows the flexibility to recommend the solution that is exactly right for you!

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